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Privacy Policy


  • Privacy policy
  • This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help the Tsell website (“U-tsell.com”) work and to keep it safe (details below). In formal terms, U-Tsell U.A.E., Deira, Dubai, acting itself and through its subsidiaries, is the “Data controller” of your personal information. This policy is effective 25/9/1996.

    Collection
    . Information posted on U-Tsell is obviously publicly available. Our servers are located in the United States and in the European Union. Therefore, if you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers in the United States and Europe. We collect and store the following personal information:
    1. Email address, physical contact information, and (depending on the service used) sometimes financial information.
    2. Computer sign-on data, statistics on page views, traffic to and from U-Tsell and ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site).
    3. Other information, including users IP address and standard web log information.
  • Use
  • We use users' personal information to:

    1. Provide our services.
    2. Resolve disputes, collect fees, and troubleshoot problems.
    3. Encourage safe trading and enforce our policies.
    4. Customize users’ experience, measure interest in our services, and inform users about services and updates.
    5. Communicate marketing and promotional offers to you.
    6. Do other things for users as described when we collect the information.
  • Disclosure
  • We don’t sell or rent users’ personal information to third parties for their marketing purposes without users explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety. We may also share personal information with:
    1. Corporate affiliates who help detect and prevent potentially illegal acts and provide joint services. (Our corporate affiliates will market only to users who ask them to).
    2. Service providers who help with our business operations.
  • Using Information from U-Tsell
  • You may use personal information gathered from U-Tsell only to follow up with another user about a specific posting, not to send spam or collect personal information from someone who hasn’t agreed to that.
  • Access, Modify and Delete
  • You can view, modify or erase your personal information by reviewing your posting or account status page. Contact customer support (privacy@U-tsell.com) to review any personal information we store that is not available on U-Tsell. There may a charge associated with such requests but these will not exceed the amounts permitted by law. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back.

    Security. We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing’s perfect, so we make no guarantees.
    General. We may update this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply. Send questions about this policy to privacy@U-tsell.com.
  • Personal Information
  • U-Tsell.com draws a distinction between information that is provided when registering on the site and information that is provided when listing your property for sale on our Web site.
  • Personal Information
  • U-Tsell.com draws a distinction between information that is provided when registering on the site and information that is provided when listing your property for sale on our Web site.
  • Listing Information
  • Listing information is defined as information that is provided when a user signs up to list his/her property on our Web site. In order to provide the maximum exposure for properties listed on our site, U-tsell.com has formed partnerships with many other listing services on major Internet portals and other sites. These partners are provided with your listing information so that your property can be viewed with some detail on our partners' sites. When your listing information is received by U-tsell.com, your listing contact information is automatically transferred to our partners' sites on a daily basis. If you request address specific products or services we will transfer your listing contact information as required by vendors, unless you specify otherwise. All customers are provided with the option of withholding the posting of any listing contact information.
  • Cookies
  • In order to enhance your visit with personalized services, U-tsell.com makes use of cookie technology. A cookie is a small file that is assigned to a user when they register on a Web site. These cookies do not collect personally identifiable information, nor are they shared with our partners and vendors. We use cookie technology to track the way in which customers use the site so that we can provide them with content that caters to their needs. We also use cookies to make your visit more convenient by saving your password so that you do not have to re-enter it each time you visit our site.
  • IP Address
  • IP addresses are unique to each computer, and they are used to identify senders and receivers of information over the Internet. U-tsell.com uses your computer's IP address to administer our Web site and to report aggregate information to our advertisers. Individual user information is not released.
  • Contests and Surveys
  • U-tsell.com occasionally asks users to complete surveys that we use for research purposes. This information is only shared with advertisers on an aggregate basis. Individual user information is not released.
  • A Word About Security
  • At U-tsell.com, we are committed to maintaining a secure environment to store and receive your personal information. As stated in the credit card information section, U-tsell.com receives your credit card information using industry standard SSL encryption. All of the information transmitted to U-tsell.com is stored safely and securely behind our firewall. A firewall is a buffer that isolates our network from the Internet. At U-tsell.com, we constantly monitor our Web security in order to protect your information.
    Once your information is received at U-tsell.com, access to your information is limited. Each employee is provided with a copy of this document so that they are aware of our privacy practices. U-tsell.com works closely with our partners to ensure your privacy, however we are not responsible for the privacy policy or content of our partners' Web sites.
    U-tsell.com and its subsidiaries will not disclose any of your personal information, except when we have your permission or when we believe in good faith that the law requires it.
  • Changing and Editing Your Information
  • You, as a user, can change or edit your personal information and listing information at any time. This procedure is accomplished by choosing to edit your account information once logged in on our Web site. If you have any difficulties with, or questions about the modification of personal information or listing information, please contact support@U-tsell.com